Returns

• Unless otherwise stated, ALL items are sold AS-IS and all sales are final and legally binding.
• If we say the item works, then it was tested to the best of our ability.
• If you feel we have grossly misdescribed an item, an RMA can be requested.
• If issued, we will offer to repair or replace your item with another item as close to the original description as possible within 5 business days of it's return OR we will issue store credit for any item in our store for the total sale price including shipping and handling, good for 30 days.
• In all cases, the buyer pays for return shipping.
• Any return that does not have an RMA clearly marked on the outside of the box will be refused.

Shipping & Handling

• We will e-mail you with any available tracking information, usually the afternoon after your order ships.
• Orders ship between 2 to 5 business days after payment is made. We can not control shipment times after we ship.
• Most items are shipped through FedEx Ground, with a tracking number and automatic claim protection.
• If our ship center ships via USPS, the item will have a delivery confirmation number which can be used to track your order.
• We can ship on your UPS, DHL, or FedEX account, but there is a packing and handling fee for doing so that varies depending on the size and weight of the item. Please contact us for a quote.

Ask A Question

Any Questions? Feel free to ask...

Our Communications Policy

• Please allow up to 48 hours (excluding weekends and holidays) for us to respond to your email or phone message.
• We're open weekdays, 9-6 Eastern, except for closed holidays, tornadoes and giant lizard attacks. We have families and enjoy natural light, the internet may run 24/7 but we do not.

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